Accommodations

Please tell me the check-in and check-out times.

Check-in time is from 3:00pm, check-out time is until 11:00am.Check-in and check-out times may vary depending on the accommodation plan, so please check the details of each plan.

What should I do if I will be arriving late for check-in?

Check-in is accepted until 12:00 AM.
*If you will be arriving later than your planned check-in time, please let us know.

Is it possible to extend the check-out time if I go past the scheduled check-out hour?

If you check-out late, it will be considered an extension of your stay, and additional fees may apply. Please be aware of this in advance.

Can I do early check-in and late check-out?

We can accommodate this for an additional fee. However, we may decline your request depending on room availability.

Rooms

What amenities are available in the guest rooms?

We provide the following items: a 50-inch TV, refrigerator, air purifier and deodorizer, safe, double sink, tea set, hairdryer, Dream Bed, bath towels, face towels, hand towels, pajamas, gown, hand drip coffee set, and Bluetooth speaker.

Please tell me about the capacity of each room.

■Ocean Front:3 people
■Premier Ocean View:2 people
■Ocean View Garden Suite:4 people
■Ocean View Panorama Suite:4 people

Please tell me the size of the terrace in each room.

■Ocean Front:8.5㎡
■Premier Ocean View:28.4㎡
■Ocean View Garden Suite:54㎡~
■Ocean View Panorama Suite:30.7㎡

Can you see the ocean from the room?

All rooms have ocean views. You can enjoy a panoramic view of the beautiful sea of Kouri Island, one of the most stunning sights in Okinawa.

Are the drinks in the room's refrigerator free?

Drinks in the refrigerator are free of charge. Please enjoy alcohol and soft drinks while looking out at the sea. *Some additional drinks may be charged.

About coffee in the room

We have "mamepolepole" coffee beans in the refrigerator. Please enjoy using the hand drip coffee set provided in your room.

About welcome sweets

We offer three types of welcome sweets in your room.
■Okinawan sweet potato chips
■Brown sugar from Kouri Island
■Kasho Rokube × One Suite THE GRAND original mitarashi dango

About the hair dryer in the room

"Repronizer 4D Plus" is available. This high-performance hair dryer is also known as a hair beauty device.

What kind of pajamas are they?

We have pajamas with separate top and bottom.

Please tell me about storing valuables.

Please feel free to use the safe provided in your room.

Can I use the internet?

Free Wi-Fi is available throughout the hotel and in all guest rooms.

Is there a phone in the room?

There is no telephone available in the room. We have a tablet available, so please use your tablet when making an extension call. Telephone calls cannot be transferred to outside parties.

Is smoking allowed in the room?

Smoking is prohibited throughout the building. Please smoke in the designated outdoor smoking area.

Do you have a barrier-free room available?

None. If you need assistance from our staff during your stay, please let us know.
Wheelchairs and nursing care bath chairs are available for rent.
In addition, the room type [Ocean Front] is located in an annex and requires stairs to access, so please be aware of this when making a reservation. There is no elevator.

Restaurant and Bar

Please tell us about the restaurant.

Restaurant “La BOMBANCE Kourijima”
Location: Main building 2nd floor
Open hours: Breakfast: 7:00am-11:00am (last entry 10:00am)
Lunch: 12:00pm-3:30pm (last entry 2:00pm)
Dinner: 5:30pm-11:00pm (last entry 9:00pm)

Does the restaurant have private rooms?

The restaurant does not have private rooms, but there is a Chef's Counter that seats up to 8 people. It has a live kitchen where the chef cooks right in front of you.
However, the Chef's Counter is only available for the TAIYO Course, TSUKI Course, HOSHIZORA Course (Sushi), and AMANOGAWA Course (Tempura).

Is it possible to accommodate allergies?

If you have any allergic ingredients (ingredients you don't like), please let us know in advance. We will provide you with the appropriate dishes.

Please tell me the dinner menu.

Creative Japanese course dinner (approximately 10 dishes)
We offer authentic course dinners of Michelin-class creative Japanese cuisine that utilizes local ingredients. →Menu

Please tell me the breakfast menu.

We offer a carefully selected breakfast made with local ingredients. At check-in, you can choose between Japanese or Western food. →Menu

If dinner is not included in the plan when making a reservation, is it possible to make a reservation for dinner on the day of check-in?

Yes, it is possible. However, some courses cannot be accommodated by same-day reservations, so we recommend making reservations in advance.

Do you offer restaurant courses in your room?

No, it is only available inside the restaurant. For in-room meals, a room service menu is available. →Menu

Can I eat on the balcony of the restaurant?

It is not available on the balcony.
Since the hotel is surrounded by nature, there is a possibility that insects may enter the property.

Facilities

Please tell me what kind of additional facilities the hotel has.

■Outdoor infinity pool
Available period: All year round (normal temperature/no hot water management)
Business hours: 8:00am-9:00pm
Pool size: 17.4m x 7m (water depth 1.2m)
Basin size: 12.8m x 10.6m (water depth 10cm)

■AQUA AREA
Open hours: 7:00am-11:00pm
◇Heated pool
 Available period: All year round (winter hot water management implemented)
 Pool size: 10m x 4m
◇Dry sauna (mixed bathing, swimwear required)
◇Fitness gym
◇Jacuzzi

Is it possible to use the pool before check-in or after check-out?

Available. You can use the changing rooms in AQUA AREA.

Do you have swimwear rentals?

Available only for men.
We do not have swimsuit rentals for women, so please bring your own.

Do you have a lounge?

It's next to the front desk. A welcome drink will be provided upon arrival. (This is not a club lounge. A bar lounge is scheduled to open in winter 2024.)

Is there a shop in the hotel?

There is a boutique in the lobby on the first floor. Please use it as a souvenir from Okinawa.

Is there a coin laundry at the hotel?

They are available on the 1st floor of the main building and the 1st floor of the annex.

Activities

Do you have bicycles to rent?

E-bikes and electric bicycles are available for a fee.
*Available for rental from 1 hour, enjoy cycling on Kouri Island.

Do you have yoga activities?

Yes, we hold morning yoga, night yoga, and SUP yoga.
You can participate in morning yoga for free on Saturdays and Sundays. (Capacity 10 people/until 17:00 the day before the deadline)

Are there any other activities?

We also have other activities to enjoy nature, so please check the dedicated page. In addition to the activities listed, our hotel concierge will make suggestions based on your needs, so please feel free to contact us. →Service

Access

Is there a parking lot?

There are 25 free parking spaces on-site. *No reservation required. Please contact us if you are coming with 2 or more cars.

Do you have valet parking service?

Our hotel offers free valet parking. When you arrive at the driveway, our staff will drive you to the parking lot.

If I use an electric car, do you provide car charging service?

Although there are currently no charging stations available, we are preparing to install charging stations.

Please tell me in detail how to access by car.

①From Naha Airport, go south once, take the Naha Airport Expressway from Nakachi IC, then take the Okinawa Expressway to Kyoda IC for about 1 hour and 10 minutes.
②About 30 minutes from Kyoda IC to Kouri Island via Nago Higashi Road and Yagaji Island.
③After crossing the Kouri Ohashi Bridge and entering the island, immediately turn right and follow the guide signs to arrive in about 5-6 minutes.→Access

Please tell me in detail how to access by bus.

①Yanbaru Express Bus (Naha Airport Bus Stop No. 2)
・Get off in front of Nago Bus Terminal and transfer to a taxi
・Get off at Nakijin Village Office and transfer to Yotsushima Line or taxi
②Highway bus No. 111 and No. 117 (Naha Airport bus stop No. 2)
・Get off at the last stop, Nago Bus Terminal, and transfer to a taxi.
③Okinawa Airport Shuttle (Naha Airport Bus Stop No. 1)
・Get off at Nago City Hall and transfer to a taxi→Access

How much does it cost to come by taxi from the airport?

Approximately 100 minutes from Naha Airport, cost approximately 25,000 to 27,000 yen
The hotel can also arrange hire cars.
*Taxi fares vary depending on the time of day and road congestion.

Is there a shuttle from the airport to the hotel?

We offer a paid transfer service between the airport and the hotel. We also provide a free shuttle service to restaurants and sightseeing spots on Kouri Island.

Others

Can I see the sunset from the hotel?

Depending on the season, you can watch the sunset over the ocean. If the weather is nice, you can enjoy beautiful twilight regardless of the season. We especially recommend the view from the infinity poolside or restaurant terrace seats. There are also recommended scenic sunset spots on Kouri Island other than hotels. Please contact the hotel staff for details.

I'm planning a surprise proposal.

Please fill in the details of the surprise (proposal) from the surprise request form on the homepage and contact us. →Service

Can I send my luggage from the hotel?

We also handle Yamato Takkyubin. Available only within Japan.

Can I send the package in advance?

We will keep your luggage until the day of your stay. Please fill out the shipping slip with the name of the person making the reservation.

Where is the nearest gas station from the hotel?

JA-SS Nakijin is located in Nakijin Village, about 20 minutes by car from Kouri Island.

Is there a convenience store on the island?

There are no convenience stores on the island. The nearest convenience store is Lawson Nakijin, which is about 15 minutes by car from Kouri Island.

Can I use a credit card?

The following cards can be used.
VISA・JCB・American Express・Diner's Club・UC・DC・NICOS・Master Card・Discover・Saison

About cancellation policy

Cancellation fees will be charged as follows.
On the day: 100% of the accommodation fee
The day before: 100% of the accommodation fee
From 3 days before: 80% of the accommodation fee
From 7 days before: 50% of the accommodation fee
From 21 days before: 30% of the accommodation fee
*Separate policies may be set for each accommodation plan or day. Please check in advance.

Regarding no-shows without notification

For no-shows, cancellation fees will be charged as follows.
No-show/non-arrival without notification:100% of accommodation fee
*Separate policies may be set for each accommodation plan or day. Please check in advance.

Measures and responses during typhoons

Can I change or cancel my booking?

No cancellation fee will be charged for trip cancellations due to flight cancellations to/from Naha Airport, or accommodation cancellations due to early or shortened itineraries.
Please note that if you cancel your online reservation without contacting the hotel, you may be charged a cancellation fee, so please be sure to notify the hotel of your cancellation.

Can I stay overnight during a typhoon?

As the typhoon approaches,
・If there is a possibility that northern Okinawa will enter the storm area
・If there is a risk of wind speed exceeding 20m~25m in northern Okinawa
In the above case, Kouri Ohashi Bridge will be closed and traffic will be closed.
Please note that if the end of the bridge is closed, it will be difficult to ensure the safety of our customers and staff, so we may refuse your stay before the bridge is closed.

What happens if the power goes out?

In the event of a power outage, part of the hotel will be switched to emergency power, ensuring that electricity is available for the minimum necessary activities. Please note that it may take a considerable amount of time for power outage to be restored during a typhoon.