Measures to prevent the spread of Covid-19
Thank you for using One Suite THE GRAND.
At our hotel, we are taking the following measures for the safety of our guests.
We appreciate your understanding and cooperation.
Requests to customers:
  • 1. Please bring a mask and wear it in the building.
  • 2. When entering the building (or when using the restaurant), please disinfect with alcohol and take your temperature.
  • 3. Please cooperate with our efforts to ensure social distancing in the hotel.
  • 4. If you do not feel well, please let the staff know immediately.
  • Guests who fall under any of the following conditions may be restricted from using the facilities during their stay or may be asked to refrain from staying.
  • ・Those who have symptoms such as fever (37.5 degrees or higher), cough, headache.
  • ・Those who have visited a medical institution or taken medicine for fever or cold
  • symptoms within the past 14 days.
  • ・Those who have traveled to a country designated as an infectious area within the past 14 days.
Measures in the hotel:
  • 1. There are alcohol disinfectants installed in various places in the building.
  • 2. Items and places that are frequently touched are disinfected after each use.
  • 3. If there are many people using the restaurant, pool, etc., we may limit the number of people.
  • 4. There are screen shields installed at the front desk, reception counter, etc.
  • 5. Employees are required to wear masks. The hotel is thoroughly implementing measures such as temperature measurement, hand washing, and alcohol disinfection.